Understanding Emotional Intelligence ( Eq ) - 1409 Words

Understanding Emotional Intelligence (EQ) By Girija Shanker | Submitted On March 20, 2016 Recommend Article Article Comments Print Article Share this article on Facebook Share this article on Twitter Share this article on Google+ Share this article on Linkedin Share this article on StumbleUpon Share this article on Delicious Share this article on Digg Share this article on Reddit Share this article on Pinterest We are all familiar with general intelligence (IQ). How many of us know anything about Emotional intelligence (EQ)? Emotional intelligence is the capacity to identify, apply, empathize and manage emotions in positive ways to communicate effectively, understand others, fight challenges, relieve stress and resolve conflict in†¦show more content†¦With a high EQ you are capable of recognizing your own emotional state and that of the others. This understanding helps you to communicate and convince others in a way that draws them closer to you. The success with which you are able to use your EQ leads to success in every path of your life leading to more contentment in life. There are four main qualities or characteristics of Emotional Intelligence: Knowing yourself is the beginning of all wisdom said Aristotle. This wisdom holds the key to further develop your EQ. Self-awareness: Did you ever stop to think who you really are inside? Whether you are good or bad, clever or dull, witty or serious, etc.? Well, when you sit in a place and observe yourself as an outsider you may be able to understand the real you . When you look at yourself deeply you may understand why you acted in certain ways under certain circumstances. The ability to introspect yourself is self-awareness. Self-awareness helps you identify your thoughts, actions, feelings, values, fears, shortcomings, strengths and overall the total you . Besides yourself you can approach your loved ones and friends to make you understand you. You can get a feedback from those who will give you their honest

The Prodigal God Younger Brother vs. Older Brother Free Essays

Writing II-1st Younger Brother Sin vs. Older Brother Sin Luke 15:11-32 is one of the most famous parables in the Bible. It is the parable of the prodigal son. We will write a custom essay sample on The Prodigal God: Younger Brother vs. Older Brother or any similar topic only for you Order Now This parable is about a son who runs away with his inheritance, wastes all of it, and then comes back home to his father’s open arms. Tim Keller goes more in depth into this parable with his book The Prodigal God. In this book, Keller compares the two sons’ sins, â€Å"two brothers, each of whom represents a different way to be alienated from God, and a different way to seek acceptance into the Kingdom of heaven† (9). Throughout the book, comparisons can be made between the younger brother’s sin and the older brother’s sin. The younger brother was selfish and wanted his inheritance immediately so that he can go party. The older brother follows all of the rules to get things and doesn’t want his brother to come back. Throughout The Prodigal God, comparison can made between the two brothers’ sin in that both of their intentions are selfish and they both want control. Tim Keller’s book is more than just discussing the parable of the prodigal son. While the tradition seems to focus more on the younger brother and his sins, Keller goes more depth with the older brother and his faults, â€Å"Most readings of this parable have concentrated on the flight and return of the younger brother-the ‘Prodigal Son. ’ That misses the real message of the story, however, because there are two brothers, each of whom represents a different way to be alienated from God, and a different way to seek acceptance into the Kingdom of heaven† (9). The first way that the older brother and the younger brother’s sins are similar is that both of their intentions are selfish. With the younger brother, he wanted his inheritance early so he could go and party. â€Å"The young man humiliates his family and lives a self-indulgent, dissolute life. He is totally out of control. He is alienated from his father. † (39) This behavior showed he wanted freedom for himself and that he was impatient. Keller goes on to say that the younger brother thought of his relationship with his father as unimportant and he only wanted him for his possessions. He says that once he got tired of the relationship, he basically said that he was tired of it and he wanted out. Even though the older brother is different, his sins are still of the same context. He obeys all of his father’s rules so that he appears to be a good son, yet he is only doing these things to take advantage of his father so that he can get what he wants. â€Å"Elder brothers obey God to get things. They don’t obey God to get God himself- in order to resemble him, love him, know him, and delight in him. So religious and moral people can be avoiding Jesus as Savior and Lord as much as younger brothers say they don’t believe in God and define right and wrong for themselves† (49). The second way in which the younger brothers and the older brother’s sins are similar is that they both want control. â€Å"There are two ways to be your own Savior and Lord. One is by breaking all the moral laws and setting your own course, and one is by keeping all the moral laws and being very, very good. † (50) Both brothers sought to control the father. The younger brother wants the inheritance to have control over his own life. â€Å"He wanted to make his own decisions and have unfettered control of his portion of wealth. (41) The younger brother felt he could handle is life without any help, but he needed earthly treasures so that he could feel powerful. The older brother is keeping all of the rules so that he can get his way with his father. â€Å"Elder brothers do good to others, but not out of delight in deeds themselves, or for the love of the people or the pleasure of God† (70). The older brother feels his obedience should keep his father obligated t o him. When his father offers the younger brother forgiveness and a feast, the older brother is angry because he has lost control over his father. The obedience the older brother kept for so many years seems to be futile. â€Å"It is impossible to forgive someone if you feel superior to him or her. †(63) When looked at more closely, the younger brother and older brother show an unexpected similarity in their sins throughout the parable of the prodigal son. Keller states in his book The Prodigal God that the goal of this book is to lay the essentials of the gospel, and to either introduce or reassure the message of both this story and the gospel. This parable is thought of as one of the best readings in the Bible to help someone grasp the understanding of God’s love. How to cite The Prodigal God: Younger Brother vs. Older Brother, Papers

Effects of Service Quality on Program Performance-Free-Samples

Question: Discuss about the Effects of Service Quality on Program Performance and Delivery at UNICEF in Malawi. Answer: Introduction This study will examine the effect on service quality on program performance and delivery at UNICEF in Malawi. This report will propose a systematic approach of measuring, monitoring, tracking and improving the efficiency of service quality in programs at UNICEF. UNICEF delivers valuable aids and medicines to children in grief stricken areas so improvement in supply chain is essential for catering to all the needs of the children on time. Problem definition Malawi has been going through nutrition and food crisis for a long time but the present scenario is the worst in the past decade where the majority of the population is trying to survive on less than 1$ per day (Unicef.org 2016). In Malawi, 4 million children have been affected due to the El Nino and the devastating flood right after it affected the whole country. Therefore, the traditional food producing zones have been highly affected by these natural calamities, which stated that more than 30% of the population would be going through a state of food crisis (Unicef.org 2016). UNICEF has been quick to respond to the humanitarian needs of the population that is at risk. These include prevention of malnutrition and outbreak of diseases such as cholera. Therefore, it is essential for UNICEF to develop an efficient supply and logistics system so that timely delivery of aids can reach the affected the population (Unicef.org 2018). UNICEF handles projects of huge magnitude which affected by obstacles at regular intervals. Therefore, providing affected areas with better service quality can save more lives, which will require improved measuring, tracking and monitoring capabilities. Research aim and objective The research has aimed to examine the present logistics and supply chain management in UNICEF so that an improved system can be proposed which will be able to measure, monitor and track the packages in more effective way. Objectives To identify the impact of service quality on the UNICEF programs in Malawi To examine the current logistics and supply management system in UNICEF To identify the drawbacks in the supply chain management process To recommend improvements on the current supply chain and management system Research hypothesis H10: Service quality has no impact on the programs in UNICEF H11: Service quality has impact on the programs in UNICEF H20: Supply Chain and logistics does not have impact on Service quality at UNICEF H21: Supply Chain and logistics does have impact on Service quality at UNICEF Research Questions What is the impact of service quality on the UNICEF programs in Malawi? What is the current logistics and supply management system in UNICEF? What are the drawbacks in the supply chain and logistics management process? Literature review As stated by Wisner, Tan and Leong (2014), service quality is has a great impact on the success of the programs developed by any organization. Supply chain and logistic is a crucial part of the organization, which will have a greater significance in the organizational context. According to Siham et al. (2015), effective supply chain management is essential for providing high of service in an industry. The advancement of technology has changed the use of logistics and supply chain. In case of business organizations, increasing their operation efficiency increases their profit margin. Therefore, continuous monitoring of the supply chain procedures facilitates in measuring and tracking of the products shipped. The credibility of the organization depends on the timely delivery of the products and the quality of the product received. It may happen during the transportation phase, the products have been damaged; this could lead to bad reputation and decrement service quality. However, in c ase of large-scale nonprofit organizations the importance of improving their logistics is high as human lives are at stake in this scenario. Therefore, one late delivery or improper delivery of supplies could lead to the death of thousand civilians suffering from natural and man- made calamities. As stated by Oelze (2016), it easier for business organization to improve their supply chain management, as they do not have to deal with uncertainties and emergencies at frequent intervals. The nonprofit organizations may work on projects on long duration of time but they will never be able to predict that there will be a natural disaster in a particular country at a given point of time. Therefore, developing the best possible supply chain is necessary so that they will be able to reach these grief stricken areas as soon as possible. The delay in reaching these areas will increase the number of casualty and improving the supply chain processes and tool is absolute necessary. However, other support activities will be necessary for improving the overall operations of ay organization. These activities are finance, administration, HR, ICT and Quality Assurance. As stated by Heizer (2016), effective administration and human resource management is essential for gaining competitive advantage. This will include the job analysis, employee relationship and administrative services. The database of the employees and other activities are managed by the human resource operations. Information communication and technology provides the manager with effective about all the operational activities. This enables the managers to take effective decisions and be aware of the different activities processes. According to Konieczka and Namiesnik (2016), quality assurance is crucial for maintaining the quality of the products offered by the organization. Quality assurance is a preventive measure, which is used for avoiding product and service defects during delivery of products. Th is requires development of effective quality system, which will monitor the quality of the products and services offered. Therefore, quality assurance will focus on the process output so that quality of the product can be measured and controlled. As opined by Mahadevan (2015), strong finance ensures that organization has access to all its resources. In order to maintain this large infrastructure for supporting the operations support from the finance department. This include developing budget for the activities both primary and support activities within the organization. Methodology Methodology is the systematic way of collecting raw data and converting it into meaningful data. There are two types of research, one is fundamental and other is applied research (Best and Kahn 2016). This study is applied research where it deals with a specific problem related to a particular organization. The management of UNICEF to make improvements in the supply chain and logistics can use the findings of this study. Research philosophy identifies the different methods used in conducting the study. The four philosophies in research are interpretivism, positivism, pragmatism and realism (Flick 2015). In this present study, pragmatism is the philosophy selected for the research. Pragmatism accepts all the frameworks and postulates if they are supported by relevant evidence. According to pragmatism, there are multiple realities and there are different ways of interpreting a particular issue. Pragmatism will assist in conducting mixed method analysis. There are three types of research approaches and they are inductive, abductive and deductive. The approach used in this study is deductive approach as this is a conclusive study where the purpose and conclusion of the study has already been decided. The deductive approach will facilitate in testing the hypotheses formulated which means the existing theories developed in the literature review will be validated using this approach. As this is a mixed method analysis, sequential explanatory is the research design, which means that initially quantitative analysis of data will be conducted, and then qualitative analysis will be conducted for supporting the results in quantitative analysis (Creswell and Poth 2017). The data collecting method consist of both primary and secondary analysis of data where primary data will be used for conducting the quantitative and qualitative analysis. Secondary data will be collected from journals, articles and web articles to develop the literature review (Sekaran and Bougie 2016). In primary data analysis, both close ended and open-ended questionnaires will be used for collecting the data. Data analysis will consist of quantitative and qualitative analysis of collected data. The quantitative analysis will consist of analysis of data using statistical tools such as Ms excel where the frequency of respondents will be represented through graphs and charts. Regression analysis will be conducted for identifying the degree and nature of relationship between both the variables (Taylor, Bogdan and DeVault 2015). The quantitative questions will be asked to the lower level employees in UNICEF. The qualitative analysis will analyze the patterns within the answers to provide a different dimension to the study. The qualitative analysis will consist of questions asked to the mid level managers dealing with activities within UNICEF. Sampling is the method of selecting population sample for the total population. The two sampling methods are probabilistic sampling and non-probabilistic sampling (Bryman and Bell 2015). In this study, probabilistic sampling method will be used in quantitative analysis where randomization is the basis for selecting sample size. A survey will be conducted for 300 employees and then 100 samples will be selected using simple random sampling for representing the overall population. In qualitative analysis, non-probabilistic sampling will be used as the sample size is small. The mid level managers of the organizations will be asked open ended question where the numbers of respondents are 5. Reliability is the method of identifying the accuracy and precision of the methods used in the research. In this study, pilot test will be conducted where sample questions will be sent out to respondents for their feedback. On the other, the test rated reliability will be used identifying the accuracy of the methods (Einstein 2014). On the other hand, validity will be tested using construct validity where the different methods and instrument used will be examined. Research ethics aims to protect the rights of the participants in the study. In this study, maintaining the anonymity of the respondent will be a top priority so that their privacy can be maintained. The respondents will be made aware of the purpose and objectivity of the research so that they aware of the premises. Moreover, it will be made sure that none of the respondents have been forced to take part in the survey. Timeframe Main activities/ stages Week1 Week2 Week3 Week4 Week5 Week 6 Topic Selection Data collection from secondary sources Framing layout of the research Literature review Formation of the research Plan Selection of the Appropriate Research Techniques Primary data collection Analysis Interpretation of Data Collection Conclusion of the Study Formation of Rough Draft Submission of Final Work Conclusion Therefore, it will be inferred that effective supply chain management is essential for improving the quality of service in these programs. The above methods proposed if executed appropriately are expected to provide results having high degree of validity and reliability. References Best, J.W. and Kahn, J.V., 2016.Research in education. Pearson Education India. Bryman, A. and Bell, E., 2015.Business research methods. Oxford University Press, USA. Creswell, J.W. and Poth, C.N., 2017.Qualitative inquiry and research design: Choosing among five approaches. Sage publications. Einstein, A., 2014. Reliability and Validity.Rethinking Value-Added Models in Education: Critical Perspectives on Tests and Assessment-Based Accountability, p.131. Flick, U., 2015.Introducing research methodology: A beginner's guide to doing a research project. Sage. Heizer, J., 2016.Operations Management, 11/e. Pearson Education India. Konieczka, P. and Namiesnik, J., 2016.Quality assurance and quality control in the analytical chemical laboratory: a practical approach. CRC Press. Mahadevan, B., 2015.Operations management: Theory and practice. Pearson Education India. Oelze, N., Hoejmose, S.U., Habisch, A. and Millington, A., 2016. Sustainable development in supply chain management: The role of organizational learning for policy implementation.Business Strategy and the Environment,25(4), pp.241-260. Sekaran, U. and Bougie, R., 2016.Research methods for business: A skill building approach. John Wiley Sons. Siham, L., Jean-Claude, B., Laurent, G., Yves, D. and Zied, J., 2015, May. Designing supply chain performance measurement and management systems: A systemic perspective. InAdvanced Logistics and Transport (ICALT), 2015 4th International Conference on(pp. 211-216). IEEE. Taylor, S.J., Bogdan, R. and DeVault, M., 2015.Introduction to qualitative research methods: A guidebook and resource. John Wiley Sons. Unicef.org 2018.What we do. [online] Unicef.org. Available at: https://www.unicef.org/what-we-do [Accessed 22 Feb. 2018]. Unicef.org. 2016.UNICEF Humanitarian Action for Children - Malawi. [online] Available at: https://www.unicef.org/appeals/malawi.html [Accessed 22 Feb. 2018]. Wisner, J.D., Tan, K.C. and Leong, G.K., 2014.Principles of supply chain management: A balanced approach. Cengage Learning.

Old Man In The Sea Essays (611 words) - Fisheries, Ichthyology

Old Man In The Sea Book Report on Old Man and the Sea Title: Old Man in the Sea Author: Ernest Hemmingway Publication: Simon and Schuster, Inc. in New York, NY. Theme: It doesn't matter if you succeed as long as you try and enjoyed the attempt. Also even if you don't succeed, its only important if you have the will to try again. If you have the will to try again good things will happen. Santiago supported this theme because for eighty-four days straight he hadn't caught one fish but day after day he would go out and try again and finally one day he caught the biggest and most beautiful fish he could dream of. He succeeded but the fish ended up getting eaten by sharks. Santiago was devastated but decided to keep on fishing. Place Setting: This book takes place in Cuba and the ocean. Time Setting: This book takes place in the early nineteen forties Point of View: This book was told in third person omniscient. I believe Hemmingway picked this point of view is because this he can show the characters emotions better and distinguish different characteristics. Main Characters: Santiago- The main character, an old very experienced Cuban fisherman. Despite his age he had young eyes and great determination to catch the marlin. Santiago endured a lot of pain trying to catch the marlin but wit his determination he never let go and caught the fish. Marlin the Marlin- Was an eighteen foot and beautiful fish. The fish eventually kind of became Santiago's brother. The marlin demonstrated great skill and strength for three days before being caught. Manolin- A young boy, who admired and learned to fish from Santiago. The boy cared for Santiago and refused to let him ever fish alone again. Plot: Santiago had gone eighty-four days without catching a single fish, and Manolin's family had refused to let Manolin, a young boy, fish with his friend Santiago because they believed he had bad luck. The night before Santiago was going to fish, Manolin and him talked about Baseball, which they both loved. The next day Santiago set off to try to catch some fish. Santiago ended up catching the biggest, most beautiful he could have dreamed of. Santiago couldn't reel the huge marlin in. The fish continued to swim and didn't lose much energy. Santiago spent three days and finally was able to catch the marlin. Santiago's hands were bruised, his back was extremely sore, and was acting strangely, talking and arguing to himself. Santiago hooked the fish next to the boat and headed back to the village. A couple of sharks had come up and tore apart part of the fish but still half of it was left. Then when he got near the village and group of sharks had come and attacked the boat and even wi th all Santiago's effort the sharks were able to destroy and eat the whole fish. After the trip home Santiago was exhausted but was considered a hero when people measured the size of the bones. Manolin was worried for the man a promised him he would always fish with him from then on. Evaluation: I didn't really like the book for two reasons. First I thought it was boring just to read half of the back having him chase a fish. I'm not really interested in fishing so it kind of got me bored. Secondly, when I did get excited at the end the sharks ate the finish and it made for a bad ending. If the ending were different I would have enjoyed this book more. In conclusion I would not recommend this book Bibliography Weiss, Mike Book Reports

terror in french revolun essays

terror in french revolu'n essays The Terror, generally recognised as being the time period of 1793 1794, saw a dramatic escalation of violence as desperation intensified, and the ideals were always the driving force behind the brutality; their significance did not diminish, but rather grew in strength as they justified the violence. The ideals that led to the Revolution and thus its Terror phase originated in the Age of Enlightenment, which was, as Wikipedia describes, an intellectual movement in 18th Century Europe. This period involved the criticism of existing status quo, which meant challenging established institutions such as the church and the government. These intellectuals believed that solution to the worlds problems was rational thinking, and therefore shunned religion and social structures like feudalism in favour of deism and republics. The ideas from the Enlightenment about religion and the government were carried through into the Revolution, and the Terror, where resistance to them was met with brutality. In order to fully appreciate the Terror of the French Revolution, the revolution itself must be explored. There were several causes for the revolution, including the resentment of the Kings absolutist powers, bitterness toward the unfair feudal system by the lower classes, the introduction of Enlightenment ideals, unmanageable national debts (both due to and exacerbating the taxation system), and extreme food shortages in the years directly before the revolution. Franà §ois Mignet says this of the revolution: To some extent the old order succumbed to its own rigidity in the face of a changing world; to some extent, it fell to the ambitions of a rising bourgeoisie, allied with aggrieved peasants and wage-earners and with individuals of all classes who had come under the influence of the ideas of the Enlightenment ... As the revolution proceeded and as power devolved from the monarchy to legislative ...

Social struggles in The Melting Pot and America Essay

Social struggles in The Melting Pot and America - Essay Example The poems ‘The Melting Pot’ and ‘America’ are poems that both portray different characters. These characters seem unsatisfied or displeased with the current state of affairs in the country. In the poem America, the narrator identifies a boy who describes America in a way that shows his negative attitude towards the state of affairs in the country. The second poem, ‘’The Melting Pot’ also talks about the problem of identity of immigrants. It talks about discriminations experienced by the immigrants in a cynical way. The poem is also narrated by an ‘observer or outsider’. The narrator of ‘America’ is not also directly involved with the activities and events in the poem. He/she is a third party in the setting. These two similarities between the poems is also a notable one and brings the authors’ feelings without having a biased approach on either of them. In ‘America,’ Tony Hoagland helps the rea der to visualize and clearly see how Americans have a liking for material things. These material things are not necessary in their lives by specifically using nouns. In the line where he says ‘Then one of pupil with blue hair and a tongue stud, claims that America for him is for a maximum security prison.’ In this line, he portrays a young person, who represents a future generations, who has literally lost hope in his country, and views it as a prison, rather than a home. This is dangerous as the young generation is responsible for the future social wellbeing of people (Hahn, 2003). He goes on to say that ‘Whose walls are made of Radio Shacks, Burger Kings and MTV episodes.’ In this line, he clearly depicts a society that has lost its traditions and dependent on contemporary aspects of life. He also indicates people that indulge in unnecessary and socially unfriendly aspects of life, like fast food restaurants, luxury by mentioning the 70 inch TV and a lack of culture by sarcastically mentioning MTV episodes. Nouns used above help the to visualize the amount of â€Å"purchasing† that consumes American lives. Looking at the poem ‘The Melting Pot’, the cultural study theory is one that applies by looking at the large societal context. The poem reveals that there is a culture that the society revolves around in America. Near the beginning of the poem is a line that says ‘Can step in Czech or Greek or Scot. Step out American’. This demonstrates the strength the American culture on immigrants who come to America. Do they not only become Americans by law, but also evolve and change culture wise. Hoagland metaphorically shows the American people’s obsession with money. He also says that money ruins people’s lives, although this statement is questionable. He writes that ‘And I remember when I stabbed my dad in the dream last night, it was not blood but money.’ He retorted, â€Å"Tha nk God-those Ben Franklins were clogging up my heart-and, so I perish happily freed from that which kept me from liberty.’’- The writer shows that the money was preventing the stabbed man from living a happy life. It was as if the money had blocked the flow of life into his heart, and it was a relief that his son had stabbed him. Although money is good, it also has a bad side (Reese, 2004). In this case, id does not bring any good to this man but brings him sorrow. On the contrary, in ‘The Melting Pot’, there is an indication of different social and economical classes with different political ideologies. It is evident that due Sam’s low economic class, he was not given a chance to demonstrate his equality in America. Basing one's argument on Sam’s race, we can see the reason for his stagnation in the social ladder. African Americans (blacks) were not allowed to work to move up the social class ladder. They had

Red Bull Case Study Example | Topics and Well Written Essays - 250 words

Red Bull - Case Study Example The responsibility for the success of the world's No. 1 energy drink is shared by the company's 7,758 employees around the world (compared to 6.900 in 2009). The Red Bull headquarters are based in Fuschl am See, not far from Salzburg, Austria† (Red Bull, N.D., par. 3). The case study hereby aims to proffer issues pertinent to a comprehensive evaluation of the marketing program designed specifically to enhance the brand image of Red Bull and to maintain and sustain market leadership. Conclusion The case study was able to achieve its objective of exploring the comprehensive details of Red Bull’s branding strategies. The highlights of the discourse would reveal that through Red Bull’s strategy not to select a specific target market, it was able to design programs pertinent to product, packaging, place, price and promotions that are applicable to diverse clientele. The need to maintain and sustain marketing momentum through brand extension and awareness of competitorà ¢â‚¬â„¢s strategies, coupled with extending to non-drink markets have been positively instrumental to reviewing its positioning and acquisition of an innovatively different marketing focus.